Learn more about CFSS in Minnesota
Agency founder Andre Best, an attorney and former union president, established Best Care in 2005 with his father and wife. Back then, their mission was simple: provide resources for individuals to find the home care services they needed and offer reputable administrative services to caregivers in the Twin Cities.
Today, Best Care continues that same mission and works to become Minnesota’s #1 choice for family caregivers and those in need of quality home care services.
At Best Care, we enjoy a unique culture based on the philosophy of people over profits. In addition to providing excellent service to clients and caregivers, we also strive to create a work culture and environment that is inclusive and empowering. Best Care is a relatively flat organization and most people at the company have the same title “Care Experience Specialist”, and are on one or more functional teams. There are no traditional managers, and instead we have a group of self managed people who work both independently and collaboratively.
With great freedom comes great responsibility, and Best Care expects a lot of our people. Team members best support our culture when they work to their highest ability, are kind to one another, and serve our clients and caregivers with dignity and respect. Everyday, we work to continuously improve our operations, our services, our culture and our team, to better assist the clients and caregivers who depend upon us.
We believe people have a right to live as they choose, that caregivers should be treated with the respect they deserve and that people can find purpose in joy in meaningful work.
We exist to help people – EVERYBODY – reach their full potential.
Our Mission is to assist our clients in living independently and how they choose, support caregivers to concentrate on providing excellent care, and create an empowering workplace for our team to thrive.
Creating a value statement is a good first step, but we believe it is more important to make decisions and hire employees based on a fit with those values. We use values-based decision-making at every level of our organization and are guided by the following values:
We envision a future in which everyone who needs care to live independently receives quality services with respect and dignity. In our vision for the future, the role of a caregiver is respected, and caregivers get the support they need to provide quality care.
Best Care didn’t begin with a grand vision to change the world. It started with a simple goal: to help my father transition out of a job that was draining him and give him peace in his later years. With the help of my wife, the initial plan was to build a small retirement business for him and then move on with my own law career. But life had other plans.
After two years, Best Care had not made any progress. The business hadn’t even started—there were no clients, and it had been shut down by the state for lack of activity. Around the same time, I found myself laid off from a law firm and unsure of my next steps. At my wife’s suggestion, I decided to step in at Best Care, thinking it would be a temporary role just to get things moving. What I didn’t expect was to discover my deeper sense of purpose.
As I became more involved in the home care industry, I saw the deeper issues affecting both clients and caregivers. I heard stories of mistreatment and undervaluation. The system wasn’t built to serve them, and these injustices resonated deeply with the same passion that led me to study social justice at the University of St. Thomas, serve as union president at Ford Motor Company, and study law at William Mitchell.
I knew I couldn’t walk away.
I saw an opportunity to make a meaningful difference—not just for myself, but for people who truly needed better care and support. I didn’t want to create just another company. I wanted to build an organization where every person mattered—where caregivers were respected as the heroes they are, clients received the dignity and care they deserved, and where it was a great place to work.
This required doing things differently. Having witnessed toxic work environments firsthand, I knew the importance of creating a healthy, supportive workplace. Because of this, Best Care was designed as a flat organization—where every voice is heard, leadership is shared, and each team member has the opportunity to reach their full potential and live out their life’s purpose.
Today, Best Care is more than just a company—it’s a community. We don’t just provide care; we empower our clients and caregivers to thrive. We support each other, protect each other, and work together to make a lasting impact.
I started Best Care to help my father. I stayed because I found something worth fighting for—a mission to uplift others, create change, and build something that truly matters. Since we have been in business, we’ve kept true to our commitment to put customer service before profit. From our advocacy for others and commitment to excellence, we have reaped the rewards of praise and loyalty from hundreds of families.
And we continue to serve our clients and employees in all of Minnesota’s 87 counties.
Whether you’re a client or a caregiver, Best Care’s team of experts are ready to help guide you on your home care journey.
When you contact Best Care, you’ll be greeted by our dedicated management team, who are ready to answer your questions and guide you through the Personal Care Assistant (PCA) process.
Every day, our staff connects clients to the support they need and helps caregivers receive fair compensation for the high-quality, dedicated care they provide to a loved one.
