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Financial Management Services (FMS)

What are Financial Management Services?

What are Financial Management Services (FMS)?

Financial Management Services (FMS) are for people who want to self-direct their services through Consumer Directed Community Supports (CDCS) or the Consumer Support Grant (CSG). CDCS and CSG programs give people flexibility and control over their service planning and supports.  They help people live independently in their homes and communities. 

Best Care FMS assists with budget management and supports participants in their role as the employer of their workers.  Participants often use CDCS or CSG to purchase goods and services and hire family and friends. Participants directly employ their workers, and as the employer, have the ability to set pay rates for their employees and offer other employee benefits.

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What We Have to Offer

Best Care FMS is a state-wide provider of FMS services. We are based in MN, family owned, and have FMS staff with direct care experience for family and people in the community. We have knowledgeable staff with twenty years of experience offering fiscal support to self-directed programs. Best Care is a company that serves a diverse population and embraces technology in the delivery of services. We believe in responsive, human customer service and want to support people in their goals to live in their homes and communities. We welcome feedback from our participants as we work to continuously improve our services for you. Download our FMS Contact Sheet.

FMS Forms & Resources

For Employees

Document

FMS 2024 Payroll Calendar

View Resource
Link

FMS PTO Request Form

Visit Link
Document

Pay Notice

View Resource
Document

Mileage Reimbursement

View Resource
Link

Employee Self Service Portal

(Check Stubs,W2s)
Visit Link

For Participants

Link

Complaints

Visit Link
Link

Client Satisfaction Survey

Visit Link
Document

Reimbursement Request

(PDF)
View Resource
Document

Purchase Request

(PDF)
View Resource

Meet our Financial Management Services (FMS) team.

With decades of experience in home care, our team brings an unmatched level of family assistance to our Best Care team. Take a moment to get to know them little better! Contact us today for further assistance with the CSG or CDCS Programs!

Raina Marti

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Raina has 20 years of experience as a Fiscal Service Coordinator with participant-directed programs (CDCS, CSG, and Veteran Directed HCBS). As a lead staff, she consults on policies and service delivery. She provides support to participant employers and their representatives; and attends local and national meetings and conferences. She manages a caseload and supports other teams as the FMS subject matter expert.

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Tony Engesser

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Tony has worked with participated directed programs for over 10 years.  He has most recently worked as a waiver case manager in southern Minnesota.  In the past, he’s worked with adults with disabilities in group home settings and as a job coach, teaching employment skills.  He currently lives in southern Minnesota with his wife and children and enjoys biking, running, movies and camping with family.  Tony enjoys helping people find answers and delivering great customer service.

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Corey Hoppe

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I have worked in the FMS world for close to 4 years. In the past I have worked in management running a staffing agency and various customer service roles through the years. My main goal is to give the best possible experience to not only our clients, families, but everyone one in the social services world. I have one son and we are avid travelers who enjoy spur of the moment road trips.  I am looking to expand my knowledge base in this field so I can be the best possible resource for everyone I have the privilege to help improve their quality of life.

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Kathy Reichel

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Kathy has over 15 years of experience with consumer directed services. Before that she worked in vocational and residential services for people with various abilities.  Kathy understands that caregivers have a lot to manage and wants to help make the process as smooth as possible. She and her husband are empty nesters who are enjoying their adult children and grandchildren. Kathy enjoys travelling, spending time with family and friends, and caring for her fur babies.

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Maxine Scott

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Maxine has a diverse accounting background, including several years working with participant-directed programs. She provides accounting/payroll oversight for FMS processes while helping support clients and their caregivers. She cherishes time spent with her family and enjoys baking, playing games, and listening to music.

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Jackie Docka

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Jackie joins Best Care with 5 years of experience in the home healthcare field. She’s served in several roles, starting as a PCA fresh out of college before transitioning to administrative roles for the last three and a half years working to serve others who are providing care to their clients. She graduated from Augsburg University with a B.A. with an interdisciplinary focus in English and GSWS. Her passion is serving underserved communities and she is driven by accessibility for all. Outside of work, you can catch her with her rescue dog, Ludo, living in the south metro area. She enjoys reading, listening to podcasts, board games, and a nice cup of tea.

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Brenda Gave

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Brenda has her degree in accounting and has performed accounting, bookkeeping, collections, customer service and payroll duties for 17+ years. Her experience has included working for a garden center, motel, giftware agency, tax firm, and county agency before moving into a billing position in 2010 working with participant-directed programs. Brenda became interested in this area when her elderly father moved in with her and she relates to families in need of these services. Brenda enjoys spending time with her family and dogs; reading and she loves being outdoors!

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Amanda Armstrong

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Amanda joined Best Care bringing a background of billing experience in the Mental Health field. She has a degree in Business Management along with Graphic Design. In her spare time, she enjoys staying active, traveling, and taking photos.

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