Since the founding of our Minnesota home care agency, we strive to provide the highest level of expertise and support to every client, PCA, and family caregiver we meet. Our team brings decades of combined experience in home care management and administration, allowing us to improve the client-caregiver relationship through digital timesheets, PCA certifications and training, online resources and tutorials, and much more.
Andre has over 20 years of leadership and management experience and 10 years legal expertise. Andre is passionate about improving the lives of home care recipients and caregivers by making services easy and convenient, and by providing fair treatment and wages for caregivers. When not working, Andre enjoys reading, listening to music, and practicing Tai Chi.
Leann joins the Best Care team with over 15 years in marketing, leadership, brand strategy and a nine year history of working in the home care industry. Leann oversees the brand and communications as well as our client experience, ensuring the agency's approach to educating families on home care and solving client and their caregiver challenges remains our top priority. Family, photography and travel are her focus outside of work.
Kimberly comes to Best Care with over 20 years of office management and employee relations experience. She joined the team because she is passionate about working for a company that invests in making the lives of others better. When not working, Kimberly enjoys watching her kids play hockey, spending time with family and friends, live music, and gardening.
Amanda's journey with Best Care started in April, 2010. With over 30 years of office experience, she brings a mix of dedication and compassion to help people obtain the services they need to live comfortably in their homes. The journey goes on as she continues to use the knowledge she's gained to help others.
Michele comes to Best Care with over 25 years working in the social services profession. She started working at a group home with vulnerable adults, teaching daily living skills and then spent several years in a vocational setting working with people with disabilities and the community to work and live together. Michele’s last position was a PCA agency assisting support to children, adolescents, adults and families who need help in their homes for a loved one with a disability or an older adult. Her spare time
is spent enjoying time with her family, dog, cats and traveling.
Shannon has 20 years of experience providing direct care for children and young adults with special needs. In addition, Shannon has 10 years of direct customer service experience, including intake services for the PCA Choice program. Shannon enjoys gardening and meditation, spending time with friends and family, traveling and live music.
Lando joins the team of Best Care with over 10 years of experience in customer service. He has worked for Apple as a product specialist for 5 years. Lando pursued a bachelor’s degree in criminal justice, and worked in community corrections for over 8 years, with Electronic Home Monitoring and drug coordination. He is compassionate in helping others become the best versions of themselves. During Lando’s free time, he enjoys strengthening his fitness to live a healthy lifestyle. Also, he has good taste in fashion, music, and spending quality time outdoors.
Darcie joins the Best Care team with 6 years of experience as a PCA and nannying for children with disabilities, 10 years of customer service experience, and an additional year of administrative medical experience. She enjoys walking in her neighborhood, caring for her plants, and dressing her cat and husband in matching sweaters whether the cat and husband like it or not.
Anna joined Best Care in 2020 with over 5 years of home care experience. Her background includes working with clients and PCAs within both the 245D and PCA programs. Anna brings her knowledge of home care along with a caring and kind client service outlook. She graduated with a B.S. from the University of Wisconsin, La Crosse in communications. Anna spends her free time hiking, camping, and traveling.
Melissa worked in retail for 6 years and finally found her career at Best Care. She enjoys the outdoors by rollerblading, walking her dogs and grilling. She has pet birds, cats and dogs.
Ashley joined Best Care in 2019, she brings over 4 years of customer service experience from her time working for one of the biggest, and busiest hotels in downtown Minneapolis. Prior to that, she was a licensed body piercer for 4 years and still appreciates the art of body modification. She enjoys listening to live music, camping, and playing outside with her hula hoops.
Betsy came to Best Care after working in a variety of settings: banking, insurance, retail and education. She appreciates that Best Care practices putting people first. Her educational background includes a BA in sociology and classical voice from Luther College in Decorah, IA and a Masters of Divinity from Pacific Lutheran Theological Seminary in Berkeley, CA. When she is not working, she is fueled by creative projects, especially writing. She likes finding new places to explore, especially when browsing an independent bookstore or walking by a body of water is involved.
Kiki joins Best Care with over 10 years of experience in customer service and finance, from working with financial institutions. She works ensuring that all timesheets and payroll data are processed efficiently. In her free time, she enjoys spending time at the gym, hiking and traveling.
Natalie is a licensed social worker who comes to Best Care with over 9 years of experience in the homecare field. Her previous roles have included Qualified Professional, Aging Services Social Worker and Designated Coordinator. She is also a Certified Caregiver Consultant and is trained in evidence-based dementia care approaches. She is currently pursuing her master’s in public health and is trained as a community health worker. She is passionately committed to helping clients remain in their communities and advocating for systemic change in the ongoing progress towards greater health equity.
Jessica joins the Best Care team with over 10 years of experience managing group homes. With 15 years of direct care support for people with disabilities, she is passionate about taking care of others and helping them succeed in life. She is fluent in 245D, a qualified designated coordinator, and comfortable handling licensing requirements and compliance. In her free time, she loves being active outside, spending time with family and friends, and always has crochet projects going.
Dawn has been employed with Best Care since 2014. In her spare time, she enjoys spending time with family, crochet and reading. She has a BA in Biology and a BS in Computer Science. Dawn has 3 kids and 1 cat.
Danielle Dohmeier is a licensed social worker with more than 20 years in the social services profession. She has experience providing services to individuals from a variety of cultural and ethnic background. She believes that strong communities begin with strong relationships. As a case manager with Best Care she appreciates the opportunity to work directly with clients in a sensitive and competent manner.
Nancy joined Best Care in 2022 with 6 years of experience in the QP world. Prior to that Nancy worked in Program and Project Management with International Non-Profits. When she is not working, she enjoys serving the marginalized and under-represented communities through a local non-profit. She also greatly delights in spending time with her family.
Becky started with Best Care in 2022. Becky is a licensed social worker with several years’ experience working with individuals and families. She spends time volunteering doing various things in the community. She enjoys spending time with family, friends, hiking, traveling, biking, watch movies and explore and try new things. She is passionate about helping people reach their goals.
Noel’s journey began in 1989 as a PCA and has enjoyed working as an RN in a variety of health care environments for 18 years. She believes in educating and supporting people’s strengths in order to help them thrive independently in their home. She’s passionate about speaking Spanish, nutrition and world travel.
Andrea is a Registered Nurse with 20 years in healthcare working in a variety of settings, many of those years were spent in leadership, as well as working in dialysis, in long term care, and in cardiac care. She has a Bachelor’s degree in Nursing and Business Administration as well as an Associate’s degree in Information Technology. She absolutely loves working for Best Care and connecting with clients to ensure they are living the best possible life they can. When she is not working, she spends time with her husband, 3 children and 2 dogs. With an active life of sports you can find her and her husband co-coaching the kids hockey, softball, baseball and soccer teams. When spare time is available, she can be found camping, catching up with shows on Netflix with a glass of wine, putting together puzzles or playing games, and spending time with friends and family.
April comes to Best Care with over 25 years of experience in the social services profession. She is very passionate and dedicated to helping clients advocate for the care and services they need. April appreciates the opportunity to work with various cultures and diverse populations. Most of her time outside of work is spent following her two sons in traveling sports. She is also a big animal lover and owns 6 pets!
Peter comes to Best Care with over 9 years working in the social services profession. He started working in a juvenile facility assisting young people with obtaining life skills and then worked a few years assisting people with disabilities in finding and maintaining competitive employment. Peter most recently worked as a Service Coordinator assisting families enrolled in either FMS or PCA Choice programs. His spare time is spent with his wife and three cats, good friends, reading spiritual books, and working out.
Raina has 20 years of experience as a Fiscal Service Coordinator with participant-directed programs (CDCS, CSG, and Veteran Directed HCBS). As a lead staff, she consults on policies and service delivery. She provides support to participant employers and their representatives; and attends local and national meetings and conferences. She manages a caseload and supports other teams as the FMS subject matter expert.
Tony has worked with participated directed programs for over 10 years. He has most recently worked as a waiver case manager in southern Minnesota. In the past, he’s worked with adults with disabilities in group home settings and as a job coach, teaching employment skills. He currently lives in southern Minnesota with his wife and children and enjoys biking, running, movies and camping with family. Tony enjoys helping people find answers and delivering great customer service.
Maxine has a diverse accounting background, including several years working with participant-directed programs. She provides accounting/payroll oversight for FMS processes while helping support clients and their caregivers. She cherishes time spent with her family and enjoys baking, playing games, and listening to music.
Brenda has her degree in accounting and has performed accounting, bookkeeping, collections, customer service and payroll duties for 17+ years. Her experience has included working for a garden center, motel, giftware agency, tax firm, and county agency before moving into a billing position in 2010 working with participant-directed programs. Brenda became interested in this area when her elderly father moved in with her and she relates to families in need of these services. Brenda enjoys spending time with her family and dogs; reading and she loves being outdoors!
Amanda joined Best Care bringing a background of billing experience in the Mental Health field. She has a degree in Business Management along with Graphic Design. In her spare time, she enjoys staying active, traveling, and taking photos.