The Best Care Team

Andre's unique career encompasses over 20 years in leadership and management, enriched by a decade of legal expertise. His dedication to enhancing home care is deeply influenced by his commitment to health and wellness, a principle reinforced by his meditation practice. Andre believes in creating a harmonious balance between accessible, convenient services for home care recipients and fair treatment for caregivers, inspired by insights gained from his lived experience. Beyond his professional life, Andre nurtures his well-being through reading, music, Tai Chi, and exploring new cultures and landscapes, reflecting his holistic approach to life and work.

Leann brings over 20 years of extensive leadership experience in marketing, brand strategy, and the home care industry to the Best Care team, where she focuses on daily operations and a commitment to client needs and caregiver dynamics. With a fourteen-year tenure in the field, she has personally managed numerous client interactions and service enhancements, gaining a deep understanding of industry nuances. Leann leads our brand and communications efforts, ensuring a client-centric approach that prioritizes educating families about home care. Her strong leadership ensures that we effectively solve challenges faced by clients and caregivers alike. Outside of work, Leann is passionate about family, photography, and travel adventures.

Kimberly comes to Best Care with over 20 years of office management and employee relations experience.  She joined the team because she is passionate about working for a company that invests in making the lives of others better.  When not working, Kimberly enjoys watching her kids play hockey, spending time with family and friends, live music, and gardening.

Amanda's journey with Best Care started in April, 2010. With over 30 years of office experience, she brings a mix of dedication and compassion to help people obtain the services they need to live comfortably in their homes. The journey goes on as she continues to use the knowledge she's gained to help others.

Michele comes to Best Care with over 25 years working in the social services profession. She started working at a group home with vulnerable adults, teaching daily living skills and then spent several years in a vocational setting working with people with disabilities and the community to work and live together. Michele’s last position was a PCA agency assisting support to children, adolescents, adults and families who need help in their homes for a loved one with a disability or an older adult. Her spare time
is spent enjoying time with her family, dog, cats and traveling.

Shannon has 20 years of experience providing direct care for children and young adults with special needs. In addition, Shannon has 10 years of direct customer service experience, including intake services for the PCA Choice program. Shannon enjoys gardening and meditation, spending time with friends and family, traveling and live music.

Lando started with Best Care in 2022. He has a bachelor’s degree in criminal justice and worked in community corrections for several years assisting clients with rehabilitation in their life. Lando worked with Home Electronic Monitoring & Drug Coordination. Lando is committed to working with people to ensure customer satisfaction. He will go above expectations to ensure your needs are met. He is compassionate and will make your journey into Best Care welcoming. When Lando is away from work he enjoys the simple life, playing video games, cooking, and watching the news.

Darcie joins the Best Care team with 6 years of experience as a PCA and nannying for children with disabilities, 10 years of customer service experience, and an additional year of administrative medical experience. She enjoys walking in her neighborhood, caring for her plants, and dressing her cat and husband in matching sweaters whether the cat and husband like it or not.

Melissa joined Best Care in 2019. She enjoys making PCAs and clients feel like they are part of the Best Care family. She’s known for her humor, caring and helping wherever she can. She enjoys doing 5k walks and hanging out with her pet birds, cats and dogs.

Ashley joined Best Care in 2019, she brings over 4 years of customer service experience from her time working for one of the biggest, and busiest hotels in downtown Minneapolis. Prior to that, she was a licensed body piercer for 4 years and still appreciates the art of body modification. She enjoys listening to live music, camping, and playing outside with her hula hoops.

Karson has over 6 years of experience in the PCA world; starting as a Billing Specialist, then a Communication Specialist, and now on Best Care’s Payroll team. Having both behind the scenes roles along with front line customer service positions, Karson is excited to use these skills to help our clients and caregivers have the best experience possible. Karson enjoys playing soccer, snowboarding, and spending time with his family and friends.

Betsy came to Best Care after working in a variety of settings: banking, insurance, retail and education. She appreciates that Best Care practices putting people first. Her educational background includes a BA in sociology and classical voice from Luther College in Decorah, IA and a Masters of Divinity from Pacific Lutheran Theological Seminary in Berkeley, CA. When she is not working, she is fueled by creative projects, especially writing. She likes finding new places to explore, especially when browsing an independent bookstore or walking by a body of water is involved.

Kiki joins Best Care with over 10 years of experience in customer service and finance, from working with financial institutions. She works ensuring that all timesheets and payroll data are processed efficiently. In her free time, she enjoys spending time at the gym, hiking and traveling.

Max comes to Best Care with experience as a payroll coordinator and accounts receivable.  He wants to help PCAs and clients in any way he can.  In his off time, Max enjoys playing music, writing short stories, and playing video games.  Although his favorite off time activity is talking with anyone about Sequential Art.

Natalie is a licensed social worker who comes to Best Care with over 9 years of experience in the homecare field. Her previous roles have included Qualified Professional, Aging Services Social Worker and Designated Coordinator. She is also a Certified Caregiver Consultant and is trained in evidence-based dementia care approaches. She is currently pursuing her master’s in public health and is trained as a community health worker. She is passionately committed to helping clients remain in their communities and advocating for systemic change in the ongoing progress towards greater health equity.

Jessica joins the Best Care team with over 10 years of experience managing group homes. With 15 years of direct care support for people with disabilities, she is passionate about taking care of others and helping them succeed in life. She is fluent in 245D, a qualified designated coordinator, and comfortable handling licensing requirements and compliance. In her free time, she loves being active outside, spending time with family and friends, and always has crochet projects going.

Liz has spent the last seven years in the PCA and 245D world. She graduated with a Bachelor’s degree in Sociology and a minor in criminal justice and social work.  Liz is passionate about making a positive difference in the world. She found her passion for making a difference during her time with  AmeriCorps where she traveled around the U.S. serving areas of high needs. In her personal time Liz enjoys experiencing new cultures and foods by way of travel.

Dawn has been employed with Best Care since 2014. In her spare time, she enjoys spending time with family, crochet and reading. She has a BA in Biology and a BS in Computer Science. Dawn has 3 kids and 1 cat.

Danielle Dohmeier is a licensed social worker with more than 20 years in the social services profession. She has experience providing services to individuals from a variety of cultural and ethnic background. She believes that strong communities begin with strong relationships. As a case manager with Best Care she appreciates the opportunity to work directly with clients in a sensitive and competent manner.

Becky started with Best Care in 2022. Becky is a licensed social worker with several years’ experience working with individuals and families. She spends time volunteering doing various things in the community. She enjoys spending time with family, friends, hiking, traveling, biking, watch movies and explore and try new things. She is passionate about helping people reach their goals.

Noel’s journey began in 1989 as a PCA and has enjoyed working as an RN in a variety of health care environments for 18 years. She believes in educating and supporting people’s strengths in order to help them thrive independently in their home.  She’s passionate about speaking Spanish, nutrition and world travel.

Andrea is a Registered Nurse with 20 years in healthcare working in a variety of settings, many of those years were spent in leadership, as well as working in dialysis, in long term care, and in cardiac care. She has a Bachelor’s degree in Nursing and Business Administration as well as an Associate’s degree in Information Technology. She absolutely loves working for Best Care and connecting with clients to ensure they are living the best possible life they can. When she is not working, she spends time with her husband, 3 children and 2 dogs. With an active life of sports you can find her and her husband co-coaching the kids hockey, softball, baseball and soccer teams. When spare time is available, she can be found camping, catching up with shows on Netflix with a glass of wine, putting together puzzles or playing games, and spending time with friends and family.

Ophelia has been working in health care for the past 15 years, she has worked in variety of health settings; as DSP, CNA and now as an RN. Most of her background is working in a leadership role within psych nursing and home care.  Her love and compassion for helping others have led her into home care, she enjoys the 1:1 connection with her clients. She obtained her BSN in 2021 and is currently looking to obtain her Masters in Psych nursing. Ophelia enjoys time with her family, and religion is very important to her.

April comes to Best Care with over 25 years of experience in the social services profession. She is very passionate and dedicated to helping clients advocate for the care and services they need. April appreciates the opportunity to work with various cultures and diverse populations. Most of her time outside of work is spent following her two sons in traveling sports. She is also a big animal lover and owns 6 pets!

Peter comes to Best Care with over 9 years working in the social services profession. He started working in a juvenile facility assisting young people with obtaining life skills and then worked a few years assisting people with disabilities in finding and maintaining competitive employment. Peter most recently worked as a Service Coordinator assisting families enrolled in either FMS or PCA Choice programs. His spare time is spent with his wife and three cats, good friends, reading spiritual books, and working out.

Amillia is a Registered Nurse and Public Health Nurse who joins the Best Care team with over 7 years of nursing experience. Her nursing background includes: hospital medical surgical nursing, assisted living group home clinical supervision, long term care nursing, and independent contracting work performing long term care assessments. She is also a certified Regenerative Health Practitioner and is passionate about natural healing modalities. She is invested in advocating for families and individuals, empowering through education and a solutions-based approach. In her free time, she enjoys spending time in nature, gardening, dancing, and savoring time with her family.

Dawn is a registered nurse with more than 12 years’ experience in a variety of healthcare settings. She spent several years serving as a nurse leader for a large home care agency and enjoys working with clients and families in their homes. When not working, she enjoys watching her kids play hockey, paddle-boarding, long walks with her springer spaniel named Finnegan and spending time with family and friends.

Tami is a Licensed Social Worker and joins the Best Care team with 15 years in the social service industry. Tami has experience with individuals and families across a variety of different settings including clinics, nursing homes, in home care and waiver management. She believes continued learning is an asset and enjoys learning. When not at work Tami loves to go camping, travel and hike with her friends and family. Her family consists of a big household. Her husband, 7 kids, 5 dogs, 2 cats and a bearded dragon named Barry Manilow.

Raina has 20 years of experience as a Fiscal Service Coordinator with participant-directed programs (CDCS, CSG, and Veteran Directed HCBS). As a lead staff, she consults on policies and service delivery. She provides support to participant employers and their representatives; and attends local and national meetings and conferences. She manages a caseload and supports other teams as the FMS subject matter expert.

Tony has worked with participated directed programs for over 10 years.  He has most recently worked as a waiver case manager in southern Minnesota.  In the past, he’s worked with adults with disabilities in group home settings and as a job coach, teaching employment skills.  He currently lives in southern Minnesota with his wife and children and enjoys biking, running, movies and camping with family.  Tony enjoys helping people find answers and delivering great customer service.

I have worked in the FMS world for close to 4 years. In the past I have worked in management running a staffing agency and various customer service roles through the years. My main goal is to give the best possible experience to not only our clients, families, but everyone one in the social services world. I have one son and we are avid travelers who enjoy spur of the moment road trips.  I am looking to expand my knowledge base in this field so I can be the best possible resource for everyone I have the privilege to help improve their quality of life.

Kathy has over 15 years of experience with consumer directed services. Before that she worked in vocational and residential services for people with various abilities.  Kathy understands that caregivers have a lot to manage and wants to help make the process as smooth as possible. She and her husband are empty nesters who are enjoying their adult children and grandchildren. Kathy enjoys travelling, spending time with family and friends, and caring for her fur babies.

Krista joins Best Care with 15 years experience in this community supporting individuals and families; first as a Direct Support Professional in group homes, then managing group homes, then in the Fiscal Intermediary and Financial Management Services field, and more recently in the realm of IT. Krista’s passion is enabling others to live full lives, and part of that is making technology more accessible and understandable. In her non-work time, Krista is a mom to two littles, and loves introducing her kids to loving the outdoors. Krista loves to garden and spend time outside with her friends, family and family dog.

Maxine has a diverse accounting background, including several years working with participant-directed programs. She provides accounting/payroll oversight for FMS processes while helping support clients and their caregivers. She cherishes time spent with her family and enjoys baking, playing games, and listening to music.

Jackie joins Best Care with 5 years of experience in the home healthcare field. She’s served in several roles, starting as a PCA fresh out of college before transitioning to administrative roles for the last three and a half years working to serve others who are providing care to their clients. She graduated from Augsburg University with a B.A. with an interdisciplinary focus in English and GSWS. Her passion is serving underserved communities and she is driven by accessibility for all. Outside of work, you can catch her with her rescue dog, Ludo, living in the south metro area. She enjoys reading, listening to podcasts, board games, and a nice cup of tea.

Amanda joined Best Care bringing a background of billing experience in the Mental Health field. She has a degree in Business Management along with Graphic Design. In her spare time, she enjoys staying active, traveling, and taking photos.