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Employee Training and Testing

Useful resources for employee training and testing, including videos, documents, and online resources.

Link

Best Care Policy Training

(Recommended)
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Link

Personal Care Assistant (PCA) Test

(Required)
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Link

Personal Care Assistant (PCA) Training

(Required)
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Link

Best Care Policy Test

(Recommended)
Visit Link

Enhanced Rate Training and Information

If the client you're working with is assessed for 10 or more PCA hours a day, you may qualify for a training stipend (PCA Choice Only) and an Enhanced Reimbursement Rate (PCA Choice or Traditional), if you complete additional training. If you hold a CNA, LPN or RN license, you do not need to complete any additional training.

To qualify for the enhanced rate or stipend, you need to complete steps 1-3 below. You can learn more about the requirements HERE.

Step 1.

Complete Online Training

Step 2.

Traditional PCAs Only:
Complete Alternative Training

  • OPTION A: Complete one of the In Person trainings listed HERE; OR
  • OPTION B: Contact us HERE about completing an online training through our own Learning Management System which is approved as an alternative to the in person category B trainings for traditional PCAs.
Step 3.

Submit Documentation of Completed Training

Need Assistance?

If you need assistance navigating through this process, please contact us.
Contact Us

Other Training Resources

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245D Employee Training Site

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Self Advocacy

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Link

The PCA Assessment Process

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Document

Being Assertive

View Resource
Document

Documenting Client Care

View Resource
Document

Special Communication Needs

View Resource
Document

Helping with IADLs

View Resource
Document

Helping with ADLs

View Resource
Document

Dealing with Difficult and Combative People

View Resource
Link

Helping with Mental Illness

View Resource
Link

CPR and First Training

(Training Website)
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Video

Basic First Aid Training

View Resource
Document

Emergency and Basic First Aid Orientation

View Resource
Document

Mental Health Crisis Training for Families

(PDF)
View Resource
Link

Data Privacy Training

(Online Module)
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Document

Maltreatment of Minor Mandated Reporter Training

(PDF)
View Resource
Link

Maltreatment of Minor Mandated Reporter Training

(Video)
Visit Link
Link

Maltreatment of Adults Mandated Reporter Training

(Online Module)
Visit Link
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