Electronic Visit Verification (EVV)

EVV now Required:
As of September 1, 2024, the Minnesota Department of Human Services (DHS) requires all caregivers to use Electronic Visit Verification (EVV) systems to document in-home or community-based services. For more information, refer to the Minnesota DHS EVV compliance policy.

To meet this requirment, Best Care uses the RevivingCare EVV app, which is compatible with various devices, including smartphones, tablets, and computers. Best Care encourages its employees to transition to EVV to ensure compliance. Until you are able to transition you may continue to use the Best Care Timesheet App or Email.

Download the RevivingCare EVV App:

• For Apple Devices: Download the app from the App Store.
• For Android Devices: Download the app from Google Play.

Once you’ve downloaded the app, log in using the unique username and password sent to you via text message.

Logging into the EVV App:
Caregivers: Use your username and password to document services.
Clients: If you are signing timesheets on the caregiver's device, you will need your unique PIN to complete the signature process.

Need Assistance?
If you need assistance with your username, password, PIN, or have any other questions, please contact RevivingCare support at 877-384-8464.

Watch the Tutorial:
Click here to watch a tutorial on using the RevivingCare EVV app. (Additional tutorials are available within the app)

Access the RevivingCare EVV Website:
If you don't have a smart phone, you can also access the EVV system through the RevivingCare website.