New Employee Onboarding

Best Care CFSS HCBS Employee Policy Manual

Access the CFSS HCBS Policy Manual to stay informed about policies and procedures.

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Best Care New Employee Self Onboarding

Complete this self-onboarding form to submit your application and take the first step toward joining Best Care!

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Best Care PCA HCBS Employee Policy Manual

Review the PCA HCBS Policy Manual for essential employee guidelines.

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Personal Care Assistant (PCA) Test

Complete this required test to demonstrate your knowledge of PCA policies and earn your certificate to begin working as a PCA!

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Personal Care Assistant (PCA) Training

Take this required training to prepare for your role as a Personal Care Assistant.

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Enhanced Rate Training and Information

If the client you're working with is assessed for 10 or more PCA hours a day, you may qualify for a training stipend (PCA Choice Only) and an Enhanced Reimbursement Rate (PCA Choice or Traditional), if you complete additional training. If you hold a CNA, LPN or RN license, you do not need to complete any additional training.

To qualify for the enhanced rate or stipend, you need to complete steps 1-3 below. You can learn more about the requirements HERE.

Step 1.

Complete Online Training

Online Training Site
Choice and Traditional PCAs, register for Course A HERE
Choice PCAs, register for two courses from Category B HERE

Step 2.

Traditional PCAs Only:
Complete Alternative Training

OPTION A: Complete one of the In Person trainings listed HERE; OR
OPTION B: Contact us HERE about completing an online training through our own Learning Management System which is approved as an alternative to the in person category B trainings for traditional PCAs.

Step 3.